Retail installation and maintenance for reMarkable
Supporting reMarkable’s Successful Entry into the Netherlands Retail Market
Following a successful rollout with our partners in the Nordics, Service Innovation Group was recommended to support reMarkable with their Netherlands launch and retail market introduction.
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Comprehensive Support for a Seamless Launch
We collaborated closely with reMarkable to deliver:
- Import logistics, warehousing, and dispatch to ensure efficient distribution.
- A tailored training program, leveraging our expertise in the Netherlands technology retail market, to enable a structured and impactful launch during the peak summer trading period.
Ongoing Maintenance for Long-Term Success
Beyond installation, our teams continue to provide routine maintenance visits, ensuring reMarkable’s displays maintain a strong in-store presence and deliver the best possible user experience.
Results Achieved by Service Innovation Group
- 43 displays imported, dispatched and walked into stores.
- 779 visits in 2024
- 100% coverage compliance across all locations.
- 100% installation compliance
- Live updates on in-store issues, retail space availability, and fixture damage.
- Ongoing maintenance program with fortnightly visits achieving 100% compliance.
By ensuring flawless execution and ongoing support, we helped reMarkable establish a solid footprint in the Netherlands market and deliver an exceptional retail experience.
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